Customer since 2017 · Payments, no committed lending

HSBC

Everything below was read from your own email. Nothing is shown without the message it came from.

01 Facilities

No committed facilities found in anything you have forwarded.

SEPA credit transfer

€0.18 per transfer. No step-up clause and no minimum volume.

International payment

€6.50 per payment

Year-end pricing review

On 2 September their manager said pricing would be reviewed at year end. No new schedule has arrived.

RE: 2026 pricing — 2 Sep From 02 Sep 2026 Waiting on them

Volume commitment

You indicated 40,000 SEPA payments a year at the February review. Actual run rate is closer to 26,000.

No contact on file. Forward an introduction email and it will appear here.

Nothing has gone wrong on record.

Anything that was never in an email — a call, a corridor conversation, what someone implied but would not write down.

You · 03 Feb 2026

On the pricing call they implied 40,000 payments a year would hold the current rates. We are nowhere near that, so expect a push at the year-end review.