Customer since 2021 · Revolving credit, FX

Santander

Contact
Marta Ruiz4 accounts
Committed
€15m revolving credit facility
Overdue
1 thing overdue from you
To check
0 5 documents on file

Everything below was read from your own email. Nothing is shown without the message it came from.

01 Facilities

Revolving credit facility

€15m, renews 31 March 2027.

RCF amendment — signed 31 Mar From 31 Mar 2026

02 Pricing and fees

FX margin, majors

25 basis points

Replaced 35 basis points

Pricing review outcome — 18 Apr From 18 Apr 2026

03 Outstanding

Management accounts

They asked for updated management accounts on 2 August. Nothing has gone back.

Request: FY26 interim accounts — 2 Aug From 02 Aug 2026 Overdue from you

04 Commitments

UK payroll file

You said it would move across by Q4. That was your reply on 9 May and there has been no mention of it since.

RE: payroll migration — 9 May From 09 May 2026

05 Contacts

Relationship manager

Marta Ruiz

Replaced Tom Hagen, who moved to the Madrid desk

Introduction — 11 Jun From 11 Jun 2026

06 Incidents

Nothing has gone wrong on record.

07 Your notes

Anything that was never in an email — a call, a corridor conversation, what someone implied but would not write down.

  • You · 24 Jun 2026

    Marta is new and keen. Worth using the next review to reopen the FX tiering we dropped in 2024.

  • You · 02 Aug 2026

    They chased the management accounts twice by phone before emailing. Do not let this one drift.

08 Documents and emails